Elite Technology Consulting for Enterprise Success

Since 2004, Emerald IT Consulting has delivered transformative solutions to Canada's leading financial and telecommunications enterprises. Our unique problem-solving methodology drives innovation across system architecture, integration, and digital transformation.

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20+
Years of Excellence
100+
Enterprise Projects
24/7
Support Available

🏗️ System Architecture

Enterprise-grade solutions

🔐 Identity & Access

Secure authentication systems

🤖 AI & Machine Learning

Intelligent automation

Meet Our Principal Consultant

Leading enterprise transformations with over 20 years of proven expertise

Serge Bykov

Serge Bykov

Principal Consultant, Solution Architecture

B.Math, Computer Science Management Studies University of Waterloo

Summary of Expertise

Serge Bykov has over 20 years of experience in large enterprise systems architecture and design, during which he has obtained rich and thorough experience from building user and agent experience journeys, designing distributed systems integrations, to SaaS CIAM providers migration to the cloud using various industry standards like OIDC, SAML, JWT and OAuth.

Serge takes pride in driving security by design approach while practicing Applied Solution Architecture methodology. He has a reputable track record in playing the lead technology and architecture role on many large multi-million enterprise programs at major Canadian financial institutions and telecoms, showcasing unparalleled expertise across the enterprise sector.

🏆 Leadership Excellence

Led CIAM, Identity Proofing and Identity Orchestration for Canadian Telco - #1 priority project for CEO

🔐 Security-First Approach

Delivery-seasoned technology leader focused on solving security-first enterprise technology challenges

🎯 Trusted Advisor

Known for problem ownership, attention to detail, and unparalleled expertise in secure distributed systems

💼 Enterprise Impact

Lead architect for multi-million dollar programs including Canadian Bank's Precision Pricing Project

Specialized Practice Areas

Solution Architecture Consulting Customer Identity Access Management Integration Architecture Design Assurance Consulting Data Architecture Digital Identity & Proofing Contact Center Technology AI/ML Solutions

Client Portfolio

Connect with Serge

Direct consultation available for strategic technology initiatives

Our Core Services

Comprehensive technology solutions tailored for enterprise success across financial and telecommunications sectors

🏗️

Enterprise System Architecture

Design and implement scalable, robust system architectures that support your business growth and ensure optimal performance across all enterprise applications.

🔐

Identity & Access Management

Secure your enterprise with comprehensive IAM solutions, including authentication, authorization, and compliance frameworks tailored to financial regulations.

🔗

System Integration

Seamlessly connect disparate systems and applications, enabling smooth data flow and operational efficiency across your entire technology ecosystem.

🤖

Virtual Assistant Solutions

Develop intelligent virtual assistants and chatbots that enhance customer experience and streamline internal operations with AI-powered automation.

📱

Digital Self-Service Applications

Create intuitive consumer-facing applications and agent systems that empower users with self-service capabilities while reducing operational costs.

👥

Staff Augmentation

Access top-tier IT talent specializing in Java, Python, AI/ML, design, integration, business analysis, and database technologies for your critical projects.

Technology Expertise

Leading enterprise transformations with deep expertise in Customer Identity & Access Management (CIAM), AI/ML Virtual Assistants, and large-scale system integration. From $30M CIAM platforms to contact center digitization, our proven track record includes Java/J2EE enterprise solutions, event streaming architectures, and cloud-native implementations across major financial and telecommunications enterprises.

Discuss Your Needs
Java/J2EE Enterprise
AI/ML & NLP (Rasa)
CIAM & Identity (Okta/Auth0)
Event Streaming (Kafka)
Microservices & SOA
Cloud & DevSecOps (AWS/K8s)
Database Technologies
API Gateway & Integration
Enterprise Platforms

Recent Project Highlights

Multi-million dollar enterprise transformations delivered for Canada's largest organizations

🔐

$30M CIAM Platform - Canadian Telco

Led enterprise-wide Customer Identity & Access Management transformation preventing account takeovers through Okta CIC/Auth0 integration, ID proofing with 1Kosmos, and OIDC/OAuth2 standards implementation across all digital properties.

🤖

AI Virtual Assistant Platform

Built comprehensive AI/ML Virtual Assistant solutions using Rasa AI for retail, HR, and digital channels. Full-stack implementation with Redis Enterprise, Kafka event streaming, and NLP training data optimization.

💰

$35M Precision Pricing - Canadian Bank

Architected dynamic precision pricing platform for Real Estate, Lending, and Credit channels using Java SpringBoot microservices, machine learning models, and enterprise integration patterns.

📞

Contact Center Digitization

Transformed contact center operations with real-time BPM NextBestAction system, AI/ML Call Reason Prediction, and Customer360 dashboards using .NET, IBM BPM, Oracle, and Cassandra stack.

🏢

Enterprise CRM Solutions

Led cross-channel CRM implementations for Canadian Bank #2 using MS Dynamics, comprehensive SOA integration with DataPower ESB, and PingFederate IdP for SAML authentication across enterprise systems.

🌐

Digital Transformation

Modernized legacy PowerBuilder applications to Angular/SpringBoot microservices for Canadian Telco #2, integrating with IBM CICS programs and delivering scalable web-based SPA solutions.

Trusted by Canada's Leading Enterprises

Since 2004, Emerald IT Consulting Inc. has been the trusted technology partner for major financial institutions and telecommunications companies across the Toronto, Montreal, and Ottawa corridor.

Our unique problem-solving methodology, combined with deep industry expertise, enables us to deliver solutions that not only meet current needs but anticipate future challenges.

Industry Focus

Financial Services

Banks, Credit Unions, Fintech

Telecommunications

Carriers, Service Providers

Enterprise Technology

Large Corporations, Gov't

Ready to Transform Your Technology?

Let's discuss how Emerald IT Consulting can drive your next innovation project. Our team is ready to deliver enterprise-grade solutions tailored to your specific needs.

Start the Conversation

📧 Email

serge@emeraldit.ca

🌐 Website

emeraldit.ca

📍 Serving

Toronto • Montreal • Ottawa

US and Canada Remotely